Returns & Exchanges
Shop with confidence
7-Day Return & Exchange Window
Eligible return or exchange requests should be made within 7 days of delivery.
Return Eligibility
Items should be unused, unworn, unwashed and in their original condition with packaging, tags and included accessories where applicable.
Non-Returnable Items
Items that have been worn, washed, altered, damaged after delivery or returned without required packaging may not qualify. Hygiene-sensitive, custom or specially identified promotional items may have separate conditions.
How to Request a Return or Exchange
Contact Button Bae with your order information, the item you want to return or exchange and the reason for the request. Please wait for eligibility and return instructions before sending anything back.
Incorrect or Damaged Orders
If you receive an incorrect or damaged item, contact Button Bae as soon as possible within the 7-day window and keep the item, packaging and any photos needed to review the issue.
Return Delivery
Return delivery arrangements, including any applicable delivery cost, will be confirmed when your request is reviewed.
Need help with a return?
Contact Store promptly if you need help with an order.
